"Center for Public Safety Excellence (CPSE, Chantilly, VA,) and the International City/County Management Association (ICMA, Washington, DC,) have published a white paper: 21st Century Fire & Emergency Services.
The paper examines the top eight issues that are shaping the future of fire and emergency service organizations:
Re-Identification
Culture
Robust Use of Data
Health and Wellness
Partnerships
Sustainability
Technology
Inclusiveness"
Shared from the U.S. Fire Administration!