Whether at the fire station or on a call, knowing how to #listen and respond with #empathy can make a difference. Join the IAFF Center of Excellence for a FREE webinar focused on practical strategies to strengthen active listening and communication skills, support fellow members, and better connect with others. Oct. 21 | 12–1:30 p.m. ET Free to attend Register today: https://brnw.ch/21x6ppU Shared from the Internaional Association of Fire Fighters